Privacy Policy

Last Updated: {Sunday January 31, 2026}

1. Introduction

Klotz Kapital Ai (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you interact with our services, including AI voice agents, chatbots, automations, and related consulting services.

We operate from Cambridge, Ontario, Canada, and comply with applicable privacy laws, including PIPEDA (Canada), GDPR (EU), and CCPA/CPRA (California) where applicable.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

Name

Email address

Phone number

b. User-Submitted Content

Form submissions

Call recordings and transcripts

Chat conversations with AI agents

Drafts of system prompts and AI configurations

c. Technical & Usage Data

Analytics and performance data related to AI interactions

Scheduling and booking metadata

We do not intentionally collect sensitive personal data such as health, medical, or biometric information.

3. How We Use Your Information

We use collected information for the following purposes:

Providing and operating AI-powered services

Scheduling meetings and appointments

Customer support and service communication

Improving the quality, accuracy, and performance of AI agents

Customizing AI systems to represent a client’s business accurately

Internal analytics and performance tracking

Marketing communications (with opt-out rights)

Compliance with legal and regulatory obligations

4. AI Data Usage & Training

Klotz Kapital Ai uses AI technologies responsibly and transparently.

Business-related information provided by clients may be used to train and configure AI agents specifically for that client’s business.

Personal information is never used to train generalized AI models.

AI training is limited to ensuring accuracy, professionalism, and alignment with the client’s brand and operational needs.

User data is not sold or used to train third-party AI models outside of service delivery.

5. Automated Decision-Making

We do not engage in automated decision-making that produces legal or similarly significant effects on users.

Our AI systems assist humans by:

Booking meetings within pre-defined availability set by clients

Responding to inquiries

Supporting operational workflows

Final decisions remain under human control.

6. Third-Party Services

We may use trusted third-party tools to operate our services, including:

Go High Level (CRM, automation, hosting)

Stripe (payment processing)

Google Calendar (appointment scheduling)

Gmail (meeting invitations and service communications)

Google Gemini (AI processing support)

These providers process data only as necessary to perform their services and are subject to their own privacy policies.

7. Data Storage & International Transfers

Data is stored and processed on servers operated by Go High Level, which are located in the United States.

By using our services, you consent to the transfer and storage of information outside your country of residence.

Appropriate safeguards are used to protect data during international transfers.

8. Data Retention

We retain personal information until account deletion or service termination, unless a longer retention period is required by law or for legitimate business purposes.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

Access your personal data

Review reports of AI calls and chats

Request correction of inaccurate data

Request deletion of your account and associated data

Opt out of marketing communications

Requests can be made using the contact information below.

10. Security Measures

We implement reasonable and industry-standard security measures, including:

Encryption of stored and transmitted data

Access controls and authorization restrictions

Secure infrastructure provided by third-party platforms

While no system is completely secure, we take appropriate steps to protect your information.

11. Marketing Communications

You may receive marketing or informational messages from us. You can opt out at any time by following the unsubscribe instructions or contacting us directly.

12. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Last Updated” date.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Jeremy Klotz
📧 [email protected]
📍 Cambridge, Ontario, Canada